We opened this year on Saturday, June 10th 2023 due to maintenance.
Yes. You can bring infant floats in to the water park.
Thank you for buying your ticket online! While we appreciate knowing what day you are coming, your ticket is good all season Memorial Day – Labor Day until redeemed.
It is VERY IMPORTANT that you use your ticket on the same day you purchased it. For example, you can not buy a Monday ticket and redeem it on Saturday or Sunday or a Holiday because the price is different. This will cause a lot of confusion at the counter and will likely result in your admission being rejected, at the very least you will have to pay the difference in price. It is BEST PRACTICE if you need to move a ticket to use it on the same priced day Monday – Friday tickets are a price and Saturday, Sunday, and holidays are a different price.
Waterpark ticket changes: We do take careful note if you are 42” or over. You should use your adult ticket – 42” or over or your child ticket -42” or under on the same day of the week you originally purchased it.
If you have questions or need assistance please email helentubing.helenwaterpark@gmail.com
We do not offer a ticket that covers both waterpark and tubing. Tickets are sold separately.
Travel Insurance you have an option to purchase during the online ordering process is handled through AIG/Travel Guard.
Travel Guard Customer Support Line: 866-690-6859
Online Claims Portal: https://www.registrationsaver.com/policy-management/
Yes. 10%. Please show your military ID at the counter.
You have a full day ticket to the waterpark. You may leave and return to the park on a same day ticket.
Given the nature of summer rains, we are open rain or shine! There are no refunds for weather closures, delays, or pauses in playtime.
If it starts to storm, for your safety the lifeguards will call you out of the water. We must keep you out 30 min. after the last thundering. We will announce when you can return back to the water.
You can take shelter upstairs or down stairs at the covered tables areas wherever you feel comfortable. While you wait you can shop the General Store and/or enjoy our full menu of delicious foods from the Snack Bar.
Your ticket is good for the whole day. You may leave and return with your same day ticket when it stops raining.
Yes, changing rooms are available. Changing rooms close at 6pm.
Yes, we provide lockers for your things.
No, we do not give refunds under any circumstances. Sorry.
Yes, If your under 18 you can download the waiver here and bring with you.
No. We do accept cash, credit cards, and you can buy tickets online.
We accept cash and credit cards. You can pay online as well using our ticket purchase system. We do not accept checks, payment apps, blockchain, barter, or favors.
We are open 7 days a week 9am – 5pm.
Yes, We have certified lifeguards!
Yes, We have a full service Concession Stand
No. It is up to you to check the weather before coming. We are open rain or shine. State Law requires that we pull everyone out of the water while it is thundering and lightening. You can go back in when it clears up.
Your ticket is good for the whole day. You may leave and return with your same day ticket when it stops raining.
Yes, you must be 42” or taller to ride the slides.
Our minimum height requirement for the slides is 42″. So your child will not be able to go down the slide, you will have to get back down via the stairs.
Yes, visitors over 250 pounds will not be permitted to ride the slides.
No, only swimwear is allowed in the pools.
Do not wear denim or cut off shorts or dresses in the pools.
Do not wear headwraps! Headwraps are subject to getting caught on the slides.
If swimwear is needed you can buy some at the General store on site.
Babies, children, and anyone who may be at ANY risk of not being able to contain their excretions must wear a swim diaper and cover at all times inside the park. We sell these in the General Store.
Yes! You will pay to cross the bridge in to the main park.
The only exception is grandparents or parents who do not plan on using the lazy river, slides OR sunbathing.
No outside food or drinks are allowed in the park.
No coolers are allowed in the park.
All bags entering the park are subject to being checked.
We have a full concession stand in the park for food and drink.
Your ticket is a full day ticket. You may leave, have your food and drink and return to the park on a same day ticket.
Dogs are not allowed inside the front door of the Water Park building. This is strictly enforced per the GA Department of Health. Dogs can not go inside general store, any sales counter, or bathrooms either. Take your dogs tubing instead!
Absolutely not. If anyone is caught smoking anything, including vapes/pens, you will be asked to leave the property. This is strictly enforced.