Thank you for buying your ticket online! While we appreciate knowing what day you are coming, your ticket is good all season Memorial Day – Labor Day until redeemed.
It is VERY IMPORTANT that you use your ticket on the same day you purchased it. For example, you can not buy a Monday ticket and redeem it on Saturday or Sunday or a Holiday because the price is different. This will cause a lot of confusion at the counter and will likely result in your admission being rejected, at the very least you will have to pay the difference in price. It is BEST PRACTICE if you need to move a ticket to use it on the same priced day Monday – Friday tickets are a price and Saturday, Sunday, and holidays are a different price.
Waterpark ticket changes: We do take careful note if you are 42” or over. You should use your adult ticket – 42” or over or your child ticket -42” or under on the same day of the week you originally purchased it.
If you have questions or need assistance please email helentubing.helenwaterpark@gmail.com
We do not offer a ticket that covers both waterpark and tubing. Tickets are sold separately.
Travel Insurance you have an option to purchase during the online ordering process is handled through AIG/Travel Guard.
Travel Guard Customer Support Line: 866-690-6859
Online Claims Portal: https://www.registrationsaver.com/policy-management/
Around 2 hours depending on water flow.
Tubing Starts at 9917 Hwy 75N Helen, GA 30545. And Ends at 685 Brucken Str. Helen, GA 40545
You can get tickets and supplies at both locations. Lockers are available at all locations.
If you park at Brucken Str. you will take the shuttle to the put-in and arrive back at your car.
If you park at Hwy 75 you will start where you parked, end your tubing adventure at Brucken Str, and jump on the shuttle bus back to your car.
You really can’t go wrong! Either way, get your tickets online or if you prefer to get them on the day at an onsite box office do please fill out your waiver ahead of time! Give us your name when you arrive to purchase your ticket to let us know you have filled out the waiver ahead of time and off you go on your tubing adventure. This gets you on the river much faster!
Have fun! Be safe!
Long lines are usually a result of everyone having to fill out a the waiver that makes it possible for you to get on the river.
You can make your reservation ahead of time in one of two ways:
- Buy a ticket online! You will still need to get in the line to redeem your ticket and get an armband placed by a Helen Tubing Staff Member.
- If you prefer to pay at the box office on the day of arrival, no problem, fill out the waiver online. Tell us your name when you come to pay! We will pull up your waiver and you are off to the river!
Make it fast, make it fun, be prepared with your paperwork ahead of time! We look forward to hosting you!
Yes. 10%. Please show your military ID at the counter.
Some people find tubing to be easy while others find it difficult! On the river there are deep spots and rushing spots that will push you; Therefore, you should be able to work with your body to keep balanced. Good physical condition and average core strength are needed to keep you balanced from tipping over and having the best possible time. It’s also a matter of personal perception and willingness to let the river carry you while you use your body and push stick to guide you. The weight limit is 250 lbs.
No, your armband is only good got one trip. Your armband will be punched when you get your tube. Your armband is also good for your shuttle ride.
We recommend DO NOT TAKE ANYTHING WITH YOU THAT YOU DON’T WANT TO LOSE OR GET WET.
Loose items do not stay in the tubes well. So don’t bother bringing the lotions and such.
You only need Water Shoes or Tennis shoes (not flip-flops or sandals) and a push-off stick. Your push-off stick must be very similar to the ones we sell. No exceptions! No limbs, or small trees. No sticks with sharp points. Just grab you a push stick for a few dollars and bring it back next time. We sell water shoes in the General Store.
Please don’t take anything that will end up as trash in the river! No cigarettes should be thrown in the river! The police and Dept of Nat Resources monitor and patrol the river. If you are caught littering, with coolers, alcohol, etc. on the river you WILL be fined.
No! Flip flops are not allowed or useful in the river. We recommended water shoes or tennis shoes. We sell water shoes if you need them.
Yes, as long as it is U.S. Coast Guard approved.
No. You can not bring your own tube. Nor can you use our parking or enter or exit the river at any point at any of our locations . This is strictly enforced and will result in FINES if you are parking on our property or using our property with your own tubes.
Ages 2 and up. Walking is recommended. A ticket is required for all ages and dogs for tubing. These babies need on a US Coastguard Approved Lifejacket. Yes, you can bring your own life jacket. We have some on first come, first serve basis.
13 year of age and under have to wear the lifejacket approved by the US Coast Guard. IT’S The LAW. Yes you can bring your own lifejacket. We provide lifejackets on a first come, first serve basis.
1st you should know that Helen Tubing is the only place in town that loads & unloads your tubes for you! So hop on the bus and let us do the work!
Transport buses are free for customers.
Customers must show armbands to enter the bus, including dogs who must have an armband affixed to their collars.
Do not remove your armband until you are at vehicle. They are your ticket to ride.
Oftentimes, there are a lot of people on the bus. Wear a mask if you need to. Otherwise, slide over, smile at your neighbor and make the best of it. It’s a short ride. We appreciate you and we hope everyone has a good time!
You will see QR codes on the bus, use those to order ahead and have your Wild Hogs BBQ waiting for pickup when you come off the river.
We don’t give refunds for weather related delays, or closures. You are given an option to purchase insurance on your ticket for a small price at check out in the online ticketing process.
Otherwise, unless it is storming and dangerous river flow conditions, we are open rain or shine.
Get out of your tube, get off the water, get to the nearest road, and our bus will pick you up.
You can leave your tubes on the riverbanks and we will collect them. DO NOT take your tubes to your car or your hotel room. If tubes are found in cars and in hotel rooms or in town they are considered stolen and the police will act accordingly.
Yes, It is over your head in spots so if you can’t swim wear a life vest.
You shouldn’t loose your armband. This year an employee will affix an arm band on you securely. There’s no good reason your armband falls off, but by some occurrence that you lose your armband, or it looks stretched and suspiciously like it was shared, just show us your ID and we will look you up in the system by your waiver. Do not remove your armband until you get in your car. You need them to ride the bus, and it helps us identify who our customers are in the parking lots.
Yes, but it is required only 2 tubes can be connected and no more. The river is rocky and when more than 2 are connected you get tangled up in the rocks.
Please connect your children to keep them from getting away from you.
Straps are $3 and can be purchased when you buy your tickets. 1 strap for 2 tubes only.
Yes! We are offering the most comfortable tubing ride on the Chattahoochee with new tubes with bottoms and headrests! We have plenty but just to be sure, get here early to get yours!
Yes! Helen Tubing is the only tubing in town that loads and unloads your tubes for you! You enjoy your tubing, we will do that work for you!
If you can’t swim wear the life vest. We provide those for free. They are available when you get your tube.
Please use the picnic areas in the City of Helen in the parks. You may not have a picnic on our property in 2022.
NO COOLERS. You can take 1 32 oz. drink container per person. NO glass. NO Alcohol. NO TRASH IN THE RIVER! The rivers are monitored and patrolled by the Helen City Police and the Dept of Nat Resources. If you are found with a cooler, alcohol, glass, or putting trash in the river you will be fined.
No, alcohol is not permitted. The City of Helen Police and the Dept of Nat Resources monitor and patrol the river. If you are found with alcohol on the river you will be fined.
No, that parking lot charges on weekends, Holiday, and special events
Parking is free on a first come, first serve basis at all our locations such as Helen Water Park, Helen Tubing: upper tubing and lower tubing and Wild Hogs BBQ although spaces are limited and for Customers ONLY. No private tubes or private tubers allowed on our properties.
Additional pay parking at and across from lower tubing on Edelweiss Str. is charged as followed:
$10 per car or truck
Trailers $10
RV $10
Motorhome $20
No prepay pay at site first come first served.
Yes! We have changing rooms at upper and lower tubing offices. Changing rooms close at 6pm.
No Use the restrooms facilities before you get in the river.
Tubing Hours 9a.m.-5p.m. 7 Days a Week weather permitting .Tubing may have to close earlier on holidays and weekend due to high volume of customers .
Only if your group is 25 + One person pays for the whole and is responsible for the group. You will be responsible for listing ALL their names and information needed on the waiver. You can call 706-809-9393
Tubing and WaterPark are limited tickets and on a first come first serve basis. We recommend reserving your individual and group tickets online ahead of arrival.
Our Season is Memorial Day-Labor Day
Yes, download waiver to print, sign, and bring with you for onsite sales or buy tickets online and sign the waiver during check out.
No, not on the river.