Transportation / General
Our Season is typically Memorial Day weekend – Labor Day weekend. Our facilities do close intermittently during the summer due to inclement weather.
Tubing Starts at 9917 Hwy 75N Helen, GA 30545 and Ends at 685 Brucken Str. Helen, GA 40545. We recommend that you stop on your way at where tubing ends (lower tubing location) to pick up your tickets and park where tubing starts (upper tubing location) as parking is limited at our lower location.
You can get tickets and supplies at both locations or you may purchase them online. Lockers are available at all locations.
If you park at Brucken Str. you will take the shuttle to the put-in and arrive back at your car.
If you park at Hwy 75 (which we recommend) you will start where you parked, end your tubing adventure at Brucken Str, and jump on the shuttle bus back to your car.
You really can’t go wrong! Either way, get your tickets online or if you prefer to get them on the day at an onsite box office do please fill out your waiver ahead of time! Give us your name when you arrive to purchase your ticket to let us know you have filled out the waiver ahead of time and off you go on your tubing adventure. This gets you on the river much faster!
Have fun! Be safe!
1st you should know that Helen Tubing is the only place in town that loads & unloads your tubes for you! So hop on the bus and let us do the work!
Transport buses are free for customers.
Customers must show armbands to enter the bus, including dogs who must have an armband affixed to their collars.
Do not remove your armband until you are at your vehicle. They are your ticket to ride.
Oftentimes, just be aware that there are a lot of people on the bus. Wear a mask if you need to. Otherwise, slide over, smile at your neighbor and make the best of it. It’s a short ride. We appreciate you and we hope everyone has a good time!
We don’t offer locations for picnics but the City of Helen does. Please use the picnic areas in the City of Helen in the parks. You may not have a picnic on our property.
No. Buses are free to customers.
No, we unfortunately do not own that parking lot and have no control if you do park there. They typically charge for parking on weekends, Holiday, and special events.
Parking is free on a first come, first serve basis at all our locations such as Helen Water Park, Helen Tubing: upper tubing although spaces are limited and for Customers ONLY. No private tubes or private tubers are allowed on our properties.
Additional pay parking at and across from lower tubing on Edelweiss Str. is typically charged as followed:
$10 per car or truck
Trailers $10
RV $10
Motorhome $20
No prepay pay at site first come first served and we have no control of pay parking locations.
Yes! We have changing rooms at upper and lower tubing offices. Changing rooms close at 6pm.
Yes, we have lockers at all locations.
Tubing Hours 9 a.m.- 5 p.m. 7 Days a Week weather permitting .Tubing may have to close earlier on holidays and weekend due to high volume of customers .
Ticketing
Thank you for buying your ticket online! While we appreciate knowing what day you are coming, your ticket is good all season Memorial Day – Labor Day until redeemed.
Waterpark ticket changes: We do take careful note if you are 42” or over. You should use your adult ticket – 42” or over or your child ticket -42” or under on the same day of the week you originally purchased it.
If you have questions or need assistance please email helentubing.helenwaterpark@gmail.com
We do not offer a ticket that covers both waterpark and tubing. Tickets are sold separately.
Travel Insurance you have an option to purchase during the online ordering process is handled through AIG/Travel Guard.
Travel Guard Customer Support Line: 866-690-6859
Online Claims Portal: https://www.registrationsaver.com/policy-management/
Long lines are usually a result of everyone having to fill out a the waiver that makes it possible for you to get on the river. Our new ticketing process at our Lower Tubing Office offers a fast lane where – if you bought your tickets online AND you completed the waiver online – you can take the Fast Lane!
You can make your reservation ahead of time in one of two ways:
- Buy a ticket online! You will still need to get in the line to redeem your ticket and get an armband placed by a Helen Tubing Staff Member.
- If you prefer to pay at the box office on the day of arrival, no problem, fill out the waiver online. Tell us your name when you come to pay! We will pull up your waiver and you are off to the river!
Make it fast, make it fun, be prepared with your paperwork ahead of time! We look forward to hosting you!
Yes. 10%. Please show your military ID at the counter.
We don’t give refunds for weather related delays, or closures. You are given an option to purchase insurance on your ticket for a small price at check out in the online ticketing process. However, you can use your ticket on any day throughout the year!
Otherwise, unless it is storming and dangerous river flow conditions, we are open rain or shine.
Yes, download waiver to print, sign, and bring with you for onsite sales or buy tickets online and sign the waiver during check out.
Absolutely! Dogs are always welcome! Dogs do, however, need their own tube to float down the river.
On the Water
This depends on a variety of factors. Certain areas on the river are less than a foot deep while calmer and deeper waters may be as much as 10 feet deep! So, dependent on water flow on any given day, some days will be better “floating” days than others. This is outside of our control and all up to nature. From our experience, days early in the season (when the water is colder) or following steady rain tend to be better than days where our area is in drought or late summer when there is less rain. Note that we cannot let you on the river on days where the water level is too high either which can occur after major summer storms. It may seem like a great day to go with higher water levels, but can be dangerous.
For days where water flow may be a little less than usual, we do offer sticks for a fee that help you more easily guide your tube across rocks or more shallow areas.
Around 2 hours depending on water flow.
Some people find tubing to be easy while others find it difficult! On the river there are deep spots and rushing spots that can challenge those afraid of water or such experiences. Therefore, you should be able to work with your body to keep balanced. Good physical condition and average core strength are needed to keep you balanced from tipping over and having the best possible time. It’s also a matter of personal perception and willingness to let the river carry you while you use your body and push stick to guide you. The weight limit is 250 lbs. Note – the weight limit is more about drag as well. Keep in mind that more shallow areas – especially in late summer or following drought – can cause low water levels. Being more than the weight limit causes too much drag meaning you would need to physically walk in these areas which can make your experience less enjoyable if you aren’t prepared.
No, your armband is only good got one trip. Your armband will be punched when you get your tube. Your armband is also good for your shuttle ride.
We recommend that you DO NOT TAKE ANYTHING WITH YOU THAT YOU DON’T WANT TO LOSE OR GET WET.
Loose items do not stay in the tubes well. So don’t bother bringing the lotions and such.
We recommend Water Shoes or Tennis shoes (not flip-flops or sandals) and that you only take a push-off stick. If you bring your own – your push-off stick must be very similar to the ones we sell. No exceptions! No limbs or small trees. No sticks with sharp points. you can purchase a stick in our gift shop or at registration and bring it back next time. We sell water shoes in the General Store at our Upper Tubing location.
Please don’t take anything that will end up as trash in the river! No cigarettes should be thrown in the river! The police and Department of Natural Resources monitor and patrol the river. If you are caught littering, with coolers, alcohol, etc. on the river you WILL be fined.
No! You’ll likely lose them. Flip flops are not allowed or useful in the river. We recommended water shoes or tennis shoes. We sell water shoes if you need them.
Yes, as long as it is U.S. Coast Guard approved.
No. You can not bring your own tube. This is for the safety of our customers and due to liability. You can also not use our parking or enter or exit the river at any point at any of our locations. This is strictly enforced and will result in FINES if you are parking on our property or using our property with your own tubes.
Ages 2 and up. We recommend that the child be able to walk. A ticket is required for all ages and dogs for tubing. These babies need on a US Coastguard Approved Lifejacket. Yes, you can bring your own life jacket. We have some on first come, first serve basis.
13 year of age and under have to wear the lifejacket approved by the US Coast Guard. IT’S The LAW. Yes you can bring your own lifejacket. We provide lifejackets on a first come, first serve basis.
Get somewhere safe!!
Get out of your tube, get off the water, get to the nearest road, and our bus will pick you up.
You can leave your tubes on the riverbanks and we will collect them. DO NOT take your tubes to your car or your hotel room. If tubes are found in cars and in hotel rooms or in town they are considered stolen and the police will act accordingly.
Yes. 250 lbs so you have the best experience possible.
Yes. In spots – the water can be as deep as 10 feet!
Of course – your own a river! And, so will everything in your tube!
You shouldn’t loose your armband. An employee will affix an arm band on you securely. If for some very strange reason you do lose your armband, or it looks stretched and suspiciously like it was shared, just show us your ID and we will look you up in the system by your waiver. Do not remove your armband until you get in your car. You need them to ride the bus, and it helps us identify who our customers are in the parking lots.
Yes, but it is required only 2 tubes can be connected and no more. The river is rocky and when more than 2 are connected you get tangled up in the rocks.
Please connect your children to keep them from getting away from you.
Straps are $3 and can be purchased when you buy your tickets. 1 strap for 2 tubes only.
Yes! We are offering the most comfortable tubing ride on the Chattahoochee with new tubes with bottoms and headrests! We have plenty but just to be sure, get here early to get yours!
Yes! Helen Tubing is the only tubing in town that loads and unloads your tubes for you! You enjoy your tubing, we will do that work for you!
This experience is at the beginning of Georgia’s Chattahoochee River. The water is clean, usually cool (cold early in the season), and a natural resource. But, you are outdoors and you may come across wildlife and the natural rapids created by nature over time.
If you can’t swim wear the life vest. We provide those for free – first come, first serve. They are available when you get your tube.
NO COOLERS. You can take 1 32 oz. drink container per person. NO glass. NO Alcohol. NO TRASH IN THE RIVER! The rivers are monitored and patrolled by the Helen City Police and the Department of Natural Resources. If you are found with a cooler, alcohol, glass, or putting trash in the river you will be fined.
No, alcohol is not permitted. The City of Helen Police and the Department of Natural Resources monitor and patrol the river. If you are found with alcohol on the river you will be fined.
No. Use the restroom facilities before you get in the river.
No, not on the river.